Here are my notes from Sheena Iyengar’s talk at the 2011 NAIS Annual Conference:
Leading by Choice: Sheena Iyengar
Harnessing the Power of Choice:
1. Control – giving people a sense of control by offering a choice increases positive results
2. Culture – different cultures have different perspectives on the value of choice
3. Choice Overload – avoid ambiguity by offering limited choice
4. Informed Intuition – reason, gut, and knowledge of others all combine to make good choices.
“Choosing is an art.”