Sheena Iyengar: Leading By Choice

Here are my notes from Sheena Iyengar’s talk at the 2011 NAIS Annual Conference:

Leading by Choice: Sheena Iyengar

Harnessing the Power of Choice:

1. Control – giving people a sense of control by offering a choice increases positive results

2. Culture – different cultures have different perspectives on the value of choice

3. Choice Overload – avoid ambiguity by offering limited choice

4. Informed Intuition – reason, gut, and knowledge of others all combine to make good choices.

“Choosing is an art.”

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